AI-powered guidance for responding to shipment risk

Real-time guidance on what to do, who to contact, and how to respond when shipments are at risk

https://vimeo.com/822965219?fl=pl&fe=sh

TRUSTED BY THE TOP GLOBAL BRANDS

RiskGPT knows exactly what to do when risk occurs

When a shipment triggers a risk event, RiskGPT:

Understands the situation

The AI pulls in shipment details, risk type, location, timing, photos, and historical context.

Surfaces the next best action

Recommends specific steps based on the active risk.

Guides escalation and communication

Identifies who to contact, in what order, and adapts.

Take fast action with built-in guidance

Get clear direction during risk investigations so teams can act faster and with confidence.

Context-aware next steps based on the active shipment risk

Guidance adapts to shipment details and surrounding conditions

No need to switch between SOPs, contacts, and documentation

Know who to contact and when

Ensure the right people are notified first based on the situation.

Automatically surfaces relevant driver, carrier, or customer contacts

Adjusts guidance if contacts are missing or unresponsive

Supports follow-up questions as situations evolve

Reduce response time and operational risk

Resolve incidents faster and more consistently across teams.

Faster intervention during active risk

Fewer missed steps under pressure

More consistent response quality across shifts

Stop fraud and double-brokering in your supply chain

FEATURES

Intelligent tools that works across the shipment lifecycle

Support faster response and stronger verification from origin to delivery.

Risk response guidance

Context-aware direction during live risk events to help teams act quickly.

Connected shipment context

Verified data and decisions flow through a single shipment record.

Photo-based verification

Image analysis and text extraction that strengthens shipment data early.

Fraud detection signals

Visual checks that help identify potential carrier fraud sooner.

Frequently asked questions

How does RiskGPT determine recommended actions?

RiskGPT analyzes the active risk event together with shipment context such as location, status, available contacts, and prior actions. It then surfaces relevant next steps based on existing response logic, helping teams act quickly without replacing human judgment.

How does RiskGPT Vision support verification and fraud detection?

RiskGPT Vision analyzes DDI photos to confirm clarity, extract visible text, and verify key details earlier in the shipment lifecycle. This verified information strengthens shipment risk context and supports downstream fraud detection, including identifying potential signage tampering.

Does RiskGPT replace operational decision-making?

No. RiskGPT is assistive. It provides guidance and verified information, while teams retain full control over decisions, escalation, and response actions.