GSOC

Your fully managed Global Security Operations Center

24/7 enterprise-grade security operations to identify, assess, and respond to high-consequence shipment risk.

TRUSTED BY THE TOP GLOBAL BRANDS

Let our team of expert Watch Officers monitor your shipments

Overhaul security professionals monitor high-risk shipments around the clock, validate threats, and coordinate action within minutes.

Always-On Coverage

Dedicated security professionals actively monitor high-risk shipments around the clock and validate alerts so real threats are addressed immediately.

Local Expertise

Regional security operation centers provide local language support and local escalation expertise.

AI-assisted triage

Advanced AI models filter noise and flag potential threats, helping human analysts identify false positives, validate real risks, and take corrective action within minutes.

Overhaul Risk Monitor dashboard showing a transit route in Mexico with active risk alerts, timeline updates, and a notes chat.

Respond as risk develops

Active monitoring helps stop threats before they escalate.

Immediate attention to high-consequence risk events

Proactive intervention before issues escalate

Faster coordination across stakeholders

Map view in Overhaul Risk Monitor showing shipment route, risk zones, and shipment status picked up.

Act only when it matters

Your team is engaged only when intervention is needed.

Risk events evaluated and escalated on your behalf

Only actionable issues surfaced to your team

Clear guidance on when and how to engage

Respond with local expertise

Regional teams bring the language, knowledge, and connections to respond effectively.

Support aligned to regional operating conditions

Native-language communication when escalation is required

Efficient coordination with local response partners and authorities

Minutes

Average time to response by Overhaul’s Watch Officers

99.9%

overall cargo protection rate

10,000,000+

Events per year processed

Always-on shipment monitoring for high-consequence cargo

ADDITIONAL FEATURES

Everything you need to stay in control

GSOC extends your team with secure infrastructure, trained personnel, and regional response capabilities designed to support continuous shipment monitoring.

Triangle with exclamation mark inside in black.

Secure monitoring facilities

Purpose-built, access-controlled environments designed to support uninterrupted, 24×7 operations.

Vetted and trained operators

Personnel screened and trained to customer standards of care and industry best practices.

Redundant systems and communications

Power, data, and communications redundancy to maintain operations during outages or disruptions.

Disaster recovery preparedness

Established continuity plans to support extended outages, emergencies, or regional disruptions.

AI Agents

RiskGPT helps operators filter false positives, surface meaningful threats, and focus human attention on the events that require action.

Multilingual operations

Native-language monitoring and escalation support across key regions.

Preguntas frecuentes

How does GSOC work with our internal team?

GSOC acts as an extension of your operations, monitoring continuously and engaging your team only when intervention is required.

Can GSOC support regional escalation and recovery?

Yes. Regional Fusion Hubs and local response partnerships enable efficient escalation and coordination in areas with elevated cargo theft risk.

How are monitoring rules and escalation thresholds defined?

Customers configure security parameters based on their Standards of Care, which guide monitoring, triage, and escalation decisions.

Is GSOC available globally?

Yes. GSOC operates 24×7 with coverage supported by Fusion Hubs in North America, Europe, and Latin America.

How does 24/7 GSOC monitoring work with LE Connect?

When enabled, Overhaul’s Global Security Operations Center monitors shipments directly within Risk Monitor. GSOC operators use the same risk scores, summaries, and shipment records to investigate and escalate issues and partner with local law enforcement.