Who uses Shipment Connect onsite?

Shipment Connect is designed for warehouse and site personnel responsible for shipment creation, checkout, and security verification before departure.

Are checkout and security steps the same for every shipment?

No. Shipment Connect uses configurable shipment workflows, allowing checkout steps, security controls, and documentation requirements to vary by shipment, lane, customer, or risk profile.

How does Shipment Connect improve shipment security?

Shipment Connect enforces workflow-defined security controls and captures visual evidence at checkout, ensuring required steps are followed and documented before freight leaves the facility.

How does Shipment Connect support FraudWatch?

When FraudWatch is enabled, Shipment Connect surfaces in-app warnings during shipment creation and checkout for high-risk carriers and drivers, flagging elevated risk scores, known bad actors, and potential double brokering when the arriving carrier does not match the planned carrier. Shipment Connect also captures high-quality visual evidence at origin to support investigations and recovery efforts in the event of cargo theft, with image analysis such as signage tampering detection handled by RiskGPT Vision.

Does Shipment Connect replace system integrations?

No. Shipment Connect complements integrations by standardizing onsite shipment data capture, even when suppliers and partners operate on different systems.

What devices are required to use Shipment Connect?

Shipment Connect runs on standard iOS and Android phones or tablets. No specialized or provisioned hardware is required.

Shipment Connect go

Bring every shipment under control, even outside your primary facilities

Create shipments, capture pickup, and standardize documentation across low-touch locations without deploying a full shipping operation.

TRUSTED BY THE TOP GLOBAL BRANDS

Bring the same level of control to every origin

When pickup processes vary by location, critical shipment information can be missed or documented inconsistently. Shipment Connect Go helps organizations standardize shipment creation, pickup capture, and documentation at the point of origin, creating a reliable record before freight enters the transportation network.

Guided pickup workflows

Standardize shipment creation and pickup activities across every origin.

Reliable pickup documentation

Capture consistent shipment information before freight leaves the origin.

Investigation readiness

Build a documented record that supports downstream workflows, investigations, and recovery efforts.

Tablet displaying a shipment creation form with fields for shipment reference number, origin, tracking numbers, broker, workflow, shipment creator, and time and temperature sensitive goods settings.

Create shipments and execute secure pickup anywhere (no app download required)

Create shipments and capture pickup activities through a browser-based experience at locations with no dedicated shipping operations.

Support low-touch pickup locations with minimal setup

Access pickup activities through a secure link

Easily create shipments on-site through a guided workflow

Tablet displaying a shipment pre-pickup checklist with Yes and No options, showing all Yes except the last item which has No selected.

Capture what happened before freight leaves the origin

Shipment Connect Go helps teams quickly capture what happened, who was involved, and what information was available before freight leaves the origin.

Configure security requirements by shipment, customer, or lane

Capture photos and supporting documentation at pickup

Create a documented pickup record for future reference

Tablet screen displaying a shipment pre-pickup checklist with photos of a blue tractor truck from side and front views, photos of a trailer from rear and side views, and buttons for uploading images, adding signature, and submitting the pickup form.

Build on a foundation of visibility and control

The simplest way to create a foundation for broader visibility, risk management, and recovery capabilities.

Extend shipment visibility beyond the point of pickup

Identify double brokering and high-risk carriers or drivers

Connect shipments to telematics and IoT tracking technologies

Support incident response and theft recovery efforts

Stop fraud and double-brokering at your low-touch origins

FEATURES

Everything you need to see and control your low-touch shipments

Shipment Connect Go helps organizations start where visibility gaps often begin: at pickup. By capturing what happens at origin, teams create a documented record that supports broader risk management, shipment tracking, and recovery efforts.

Guided shipment creation

Create shipments through a simple browser-based experience designed for low-touch locations.

Pickup execution

Record critical pickup steps without requiring a full deployment or dedicated onsite setup and support.

FraudWatch visibility

Receive alerts when high-risk carriers or drivers are assigned to shipments created.

Secure driver access

Allow drivers to complete pickup steps through a secure link without downloading an app.

Centralized shipment records

Capture photos, shipment details, and supporting documentation at origin.

Tracking and recovery readiness

Connect shipments to telematics, tracking, and recovery capabilities when additional visibility is needed.

Preguntas frecuentes

Who is Shipment Connect Go designed for?

Shipment Connect Go is designed for one-off suppliers, temporary facilities, third-party origins, and other lower-volume pickup locations where a dedicated shipment management deployment isn't practical.

Does Shipment Connect Go require an app download?

No. Shipment Connect Go is browser-based and can be accessed through a secure link.

What information can be captured at pickup?

Teams can capture shipment details, photos, verification steps, checklist results, and supporting documentation that becomes part of the shipment record.

How does Shipment Connect Go support FraudWatch?

Shipments created through Shipment Connect Go can leverage Overhaul FraudWatch capabilities, including alerts for high-risk carriers, drivers, and potential double brokering.

Can Shipment Connect Go support shipment tracking?

Yes. Shipments created through Shipment Connect Go can connect to telematics, deviceless tracking, or IoT devices when additional in-transit visibility is needed.

How does Shipment Connect Go support security and recovery?

By capturing what happened at pickup and connecting shipments to broader Overhaul capabilities, Shipment Connect Go helps teams create a stronger foundation for risk management, monitoring, and theft recovery.

Is Shipment Connect Go only for one-off shipments?

No. While Shipment Connect Go is useful for one-off locations, it can also support lower-volume or low-touch locations where the effort of a full shipment management setup is not practical.