Automotive platform updates:

Newsfeed: Resolve dealer and OEM issues faster

Issue resolution moves faster when everyone works from the same record. Newsfeed now gives dealers, OEMs, and support teams more ways to share updates and track progress inside the platform.

• Attach files to comments and tickets so supporting documents stay with the issue
• Track ticket progress with new Submitted and In Progress statuses
• Lay the groundwork for new ticket types, including misship and missing invoice reports

PartView: Track parts at the order level

Finding a critical part shouldn't mean sorting through every package in a shipment. New part-level search and filtering give your team a clearer path to the orders that matter.

• See part-level order number and priority in a unified search results table
• Search and filter by order, even across complex order and package relationships
• Read exception timestamps more clearly on the PartView Exception tab

Shipments: Keep multi-leg shipment status accurate

Route-book, haulaway, and rail shipments now reflect what actually happened on the ground, even when carrier data arrives out of order.

• Mark parent shipments as arrived only after every child leg has arrived
• Update stop sequences in real time when legs complete out of order
• Reactivate expired rail shipments automatically when a recent carrier update arrives

Rail and inventory: Plan with better data from origin to destination

New sensor data and planning tools help you see rail car conditions and decide when vehicles should ship.

• Follow door state, loaded status, and location coordinates streamed from RailPulse sensors
• Calculate when-to-ship dates automatically at origin from uploaded ratios in InventoryView
• Update shipment statuses in bulk by web form or CSV with the Shipment Status Updater