FraudWatch:
TABLE OF CONTENTS

FraudWatch: Uncover hidden carrier networks
FraudWatch now connects the dots between carriers that share identities, so you can spot coordinated fraud and reincarnated carriers before they touch your cargo.
- Flag carriers formed shortly after another carrier's revocation that reuse its address, phone, email, legal name, or officers
- Identify carriers clustered at the same address or sharing a phone number or private email domain
- Detect carriers running a large share of another carrier's tractor fleet, a common sign of fleet takeovers
FraudWatch: Set approvals by stage and automate routine decisions
Approval rules now match how your shipments actually move. Configure planning and pickup decisions independently, and let FraudWatch handle the routine calls so your team can focus on the exceptions.
- Choose Allow, Reject, or Require manual review separately for planning and pickup risks
- Automatically reject a previously rejected carrier or driver if they are reassigned to the same shipment
- Clear stale approvals automatically when risky carriers or drivers are replaced
FraudWatch: Stay informed on every approval decision
Your team always knows where an approval stands, whether a person or a rule made the call.
- Get notified when planning or pickup approvals are rejected, auto-rejected, or auto-allowed
- Manage all FraudWatch approval and risk notifications from one dedicated section in Account Settings
- See rejected driver names and current approval status directly in Shipment Manager
FraudWatch: Score risk your way with fresher carrier data
Risk scores now reflect your company's tolerance and the most current FMCSA records available.
- Generate carrier and driver risk score events from your personalized scores
- Evaluate authority, revocations, and insurance coverage against data refreshed daily
- Screen for new authority, missing cargo authority, virtual addresses, self-represented BOC-3 filings, and lapsed insurance