Cadillac of Bellevue puts more customers behind the wheel of escalades

Cadillac of Bellevue has tech-savvy and affluent customers purchasing luxury vehicles. Knowing exactly when to expect a vehicle, and being able to track its location, is information that’s invaluable for their clientele. Gone are the days of buying virtually any product or service and sitting around waiting for it to arrive, with nothing more to show than a rough estimate.

In order to help provide that modern convenience, Cadillac of Bellevue uses VINView through every step of the buying experience.

To help their customers get the vehicles they want, exactly when they want them, the dealership relies on VINView to know exactly where these vehicles are and when they will arrive at the dealership.

As Internet Sales Specialist John Martin said:

“Every day I get here and one of the first things I do is check VINView. Most of the time, I have multiple vehicles that are incoming, so I'm always excited to see when they hit VINView... it helps us set expectations for customers by showing them the pinpoint accuracy that we see from VINView."

One of VINView’s most powerful features for keeping tabs on the status of a vehicle’s delivery is the ability to watch VINs in the dashboard—great for those customers who want to know where their vehicle is at every step of its journey. Cadillac of Bellevue has had great success with this feature: in John Martin’s experience, customers are far more likely to give the dealership their money when they have the most current ETAs, which can easily be provided by VINView.