How RXO and Overhaul secure $3.5 billion+ in shipments together

• Increasing operational complexity driven by rapid growth
• Variable security engagement depending on shipment type and region
• Cross-border complexity spanning the U.S., Canada, and Mexico
• Increasing theft and fraud activity highlighting gaps in communication across parties

‍Integrated Overhaul into RXO’s operating environment as a centralized layer for shipment risk detection, monitoring, escalation, and response.

• Unified tracking devices, monitoring, primary escalation, law enforcement integration (LE Connect), and asset management into a single real-time operational view.
• Enabled shared visibility across RXO and shippers through existing RXO portals without disrupting workflows.
• Scaled security engagement dynamically, from automated monitoring to live coordination and intervention when elevated risk is detected.
• Connected intelligence, escalation, and response workflows through shared real-time shipment data, replacing fragmented ownership with coordinated action and shared accountability.

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The Collaboration in Action

• A full truckload shipment made an unplanned stop shortly after departure, triggering a light alert; two attempts to reach the driver failed
• Monitoring caught the tracking device being removed from the last pallet
• Overhaul escalated to management within 4 minutes and notified RXO 3 minutes later; live photo review confirmed a fraudulent truck and driver at pickup
• Overhaul activated LE Connect procedures within 18 minutes of the initial alert
• Law enforcement and private security pursued the tracked cargo across multiple highways, locating the trailer within 2 hours
• Recovery teams escorted the load back to origin fully intact; a full pallet count verified complete recovery

The program has established a framework for managing shipment risk through coordinated visibility, communication, and response across RXO, shippers, and origin partners.

• Strong compliance, fast escalation processes, and deep working relationships enable earlier intervention and reduce loss
  exposure across the network.
• Security execution remains consistent across lanes and regions, directly linking monitoring activity to measurable outcomes.
• Collaboration continues to strengthen program performance, with sustained compliance reflecting deepening coordination between RXO, Overhaul, and origin partners

"Overhaul has been a reliable partner in supporting our cargo security objectives. Their
integrated monitoring and response model enables faster intervention when risks
emerge, helping protect freight in transit while maintaining operational efficiency. This
approach can be applied across a wide range of supply-chain environments and is a
valuable solution for organizations seeking to enhance shipment security."
- RXO